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cPanel, often referred to as control panel, is the interface used for making changes to and customizing your hosting account with Sharebility Web Services. Some of the great features that cPanel includes are:

  • Email: Within cPanel you can create new email accounts, view/modify your existing accounts, modify your MX records, change email passwords, set up mail box quotas and much more.
  • Domains: Under the domains section of cPanel, you can configure new domains to your account, set up parked domains, create subdomains, setup redirects, and much more.
  • File Management: In the files section of cPanel, you can backup your cPanel account, access/modify files stored in your account, review your disk usage, and create/manage FTP accounts.
  • Databases: Here you can create new databases, set up remote access to MySQL, access the databases using phpMyAdmin, and much more.

cPanel is very user friendly and is quite robust. There are numerous tools within cPanel to handle a wide variety of tasks. It contains a full help menu that is easy to use.

How to Login to cPanel

cPanel is a great tool for managing your websites, but only if you can actually access it! This tutorial discusses the multiple ways to login to cPanel: via multiple direct login URLs. We’ll also cover common reasons why you may have trouble logging in.

Login to cPanel through your browser address bar

There are many different URLs you can use to login to cPanel directly. 

Login by Adding ‘/cpanel’ to the End of your Domain

  1. Visit the following URL to get to your cPanel login:

    example.com/cpanel

    Note! Replace the term example.com with your actual domain name.

  2. Type in your cPanel username and password
    cPanel Login Screen
     

 

Login by Adding ‘cpanel.’ to the Start of your Domain

  1. Visit the following URL to get to your cPanel login:

    cpanel.example.com

    Note! Be sure to replace example.com with your actual domain name.

  2. Type in your cPanel username and password
    cPanel Login Screen
     

Login by Adding the cPanel Port to the End of your Domain

  1. Visit the following URL to get to your cPanel login:

    example.com:2083

    Note! Be sure to replace example.com with your actual domain name.

  2. Type in your cPanel username and password. Your cPanel Username can be found in your technical details in AMP. If you do not know your password, you can reset it by following these instructions.
    cPanel Login Screen
     

Login to cPanel using your Server name

You can use either of the above three methods with your Server Name instead of your domain name. This is particularly useful if your domain is still pointed to a different server, or if you have edited your DNS. Please refer to this guide on finding your server name if you are not sure what it is. This will usually look like one of the following examples, just remember to replace ‘secure###‘ with your actual server name.

  • secure###.inmotionhosting.com/cpanel
  • cpanel.secure###.inmotionhosting.com
  • secure###.inmotionhosting.com:2083

Login to cPanel with WHM

If you are on a plan that provides WHM access, you can access cPanel directly from WHM.

  1. Login to your WHM.
  2. Click on the Account Information category in the left-side menu pane.
  3. Click on the List Accounts option.
  4. A list of the cPanels owned by the WHM user will appear. To access one, simply click the cPanel icon.

Now you should be able to see the cPanel just as if you had logged in as the client or cPanel user.

Troubleshooting cPanel Login Issues

 

I want to reset my cPanel password

To reset your password, please see our tutorial on resetting your cPanel password using AMP.

 

I am not prompted to login with a Username and Password when attempting to login

If you are not prompted for a username / password when visiting example.com/cpanel, your domain name may have been just registered and isn’t working yet due to propagation, your domain may not be pointing to our servers, or you’re using an internet connection in which the cPanel ports (2082 / 2083) are blocked. Usually trying one of the following will resolve these issues:

  • Use cpanel.example.com instead of example.com/cpanel.(This uses the cPanel proxy, which accesses cPanel over the standard port 80 vs. 2082 / 2083)
  • Use your temporary cPanel URL, such as biz###.inmotionhosting.com/cpanel.

I am entering a username and password, but they are not being accepted

If your username and password are not being accepted when logging into cPanel, it could be one of these issues:

404 Error

If you are getting a 404 error, check out the following guide.

I have a domain only account

If you have a domain name only account, you do not have a cPanel to login to. Now’s the perfect time to upgrade to one of our specialty solutions, such as WordPress Hosting.

For more information on cPanel please visit our cPanel education channel.


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